gt99 bat Privacy Policy
This document clearly explains how your personal information is collected, why it is stored, and how securely it is kept.
Table of Contents
Introduction and Scope
This privacy policy applies to all users of the gt99 bat platform's services. When you browse our website, open an account, or use any of our services, you agree to the terms of this policy. gt99 bat treats your personal information with the utmost care and is committed to keeping it secure.
This policy explains what types of information we collect, why we collect it, how it is used, and what rights you have. We ask you to read this policy carefully alongside our Terms and Conditions, as both documents together form the basis of the relationship between you and us.
This policy applies only to the gt99bat.cam website. gt99 bat is not responsible for the privacy policies of any other third-party sites or platforms.
The Information We Collect
gt99 bat collects user information through various methods. The types of information collected are described below by category:
2.1 Registration Information
Information you provide when creating an account:
- Full name and date of birth
- Email address and mobile number
- National ID card or passport details (for identity verification)
- Address and country
- Password created by the user (stored in encrypted form)
2.2 Transaction Information
Information applicable during deposits and withdrawals:
- Mobile banking number (bKash, Nagad, Rocket)
- Transaction amount and time
- Transaction reference number
2.3 Automatically Collected Information
Information recorded during platform use even without being provided directly by you:
- IP address and device type
- Browser and operating system information
- Traffic source and page visit patterns
- Login time and session duration
- Game play history and betting activity
Use of Information and Purpose
gt99 bat uses collected information only for specific and legitimate purposes. Those purposes are detailed below:
3.1 Account Management
Your information is used to keep your account active, confirm logins, assist with password recovery, and complete identity verification.
3.2 Financial Transaction Processing
Your financial information is needed to process deposits, issue withdrawals, and accurately maintain transaction records. This information also helps detect and prevent fraudulent activity.
3.3 Service Improvement
By analysing user behaviour, we identify platform issues and improve service quality. This information helps us understand which games or features are most popular.
3.4 Communication and Support
Your information is used to contact you about important matters — such as account verification, security alerts, or service updates — via email or other channels. Our 24/7 support team can view your account information only when needed to resolve an issue.
3.5 Ensuring Responsible Gaming
We monitor users' gaming behaviour so that harmful patterns can be identified early and appropriate support provided. To learn more, read our Responsible Gaming Policy.
Sharing and Disclosure of Information
gt99 bat never sells your personal information or shares it with third parties for advertising purposes. Information may be shared in the limited circumstances below:
4.1 Service Providers
To operate the platform, we use certain trusted third-party technical services, such as server hosting, payment processing, and fraud prevention systems. These organisations receive information only for their designated tasks and are required to comply with our privacy standards.
4.2 Legal Obligations
If required by Bangladeshi law or a court order, gt99 bat may be compelled to provide information to the relevant authorities. In such cases, we will cooperate while respecting the law.
4.3 Fraud and Cybersecurity
If a user's activity is found to be suspicious or a financial fraud incident occurs, relevant information may be shared with security agencies.
4.4 Game Providers
Our game providers — including Pragmatic Play, PG Soft, JILI, Evolution, and Spribe — receive the minimum information necessary to operate games. This information is used for technical purposes only.
Data Security Measures
To ensure the protection of your information, gt99 bat maintains multiple technical and administrative measures.
6.1 Encryption and SSL
Our website is secured with SSL (Secure Socket Layer) technology. All data passing between your browser and our servers is transmitted in encrypted form, so no one can read it in transit. Passwords are never stored directly — only encrypted hashes are kept.
6.2 Access Control
Within gt99 bat, only authorised staff can view specific information as required by their role. All staff are required to follow strict privacy policies and receive regular security training.
6.3 Security Monitoring
Our systems are continuously monitored to detect unusual activity. If a security incident is detected, action is taken promptly and affected users are notified.
6.4 Your Responsibility
The security of your account is largely in your hands. Use a strong password, do not share your login details with others, and log out after using a public device.
Data Retention Period
gt99 bat retains your information for as long as necessary to provide the service or as required by law.
7.1 Active Account Data
All information is retained while your account remains active. If you request account closure, the process of deleting personal information begins; however, financial transaction records may be retained for a set period as required by law.
7.2 Inactive Accounts
For accounts that have not been used for a long time, we will attempt to contact the user. If no response is received, the account is moved to an inactive list and data retention is reduced.
7.3 Financial Records
Financial transactions and account financial history are retained for a defined period in accordance with applicable laws and regulations. Once that period has passed, the data is permanently deleted.
Your Rights
gt99 bat respects users' rights regarding their information. Your key rights are described below:
8.1 Right to Access
If you want to know what information we hold about you, contact our support team. After verifying your identity, we will provide details of the stored information.
8.2 Right to Correction
If any incorrect information exists in your account, you may request a correction. Some information will need to be changed through identity verification documents.
8.3 Right to Deletion
In certain circumstances you may request that your information be deleted. However, financial transaction records or information covered by legal obligations may not be immediately deletable.
8.4 Right to Object to Processing
You may object to the use of your information for marketing or analytical purposes. Upon receiving such a request, we will act as quickly as possible.
8.5 How to Submit a Request
To exercise any of the above rights, contact us via live chat or email. We will aim to respond within 30 business days. You can also check our FAQ section for more information.
Minor Protection
All services on gt99 bat are for persons aged 21 and above only. We do not intentionally collect any information from minors.
Age is verified at the time of account registration, and identity documents are requested in cases of doubt. If a user is found to be under 21, their account is immediately suspended and the associated information is deleted.
If you believe a minor is using this platform, please notify our support team.
Policy Changes and Updates
gt99 bat reserves the right to change or update this privacy policy as needed. When changes are made, a new version will be published on this page and the "Last Updated" date will change.
For significant changes, a notification will be sent to the registered email address or displayed upon logging in to the platform. Continued use of the platform after a new policy is published will be considered as your acceptance of those changes.
We therefore recommend reading this page regularly. To learn more about gt99 bat, visit our About Us page.
Privacy Contact
If you have any questions, objections, or requests regarding this privacy policy, contact us through the channels below. Our support team provides assistance in both Bengali and English, seven days a week, 24 hours a day.