Safe and Informed Betting

gt99 bat's commitment to responsible gambling

Betting is entertainment — it should never become a burden. We believe every player has the right to play consciously, within their own limits, and with enjoyment.

21+ Age limit is mandatory
Self-limit and exclusion tools are active

Why is responsible gambling important

For many people, betting is as enjoyable a part of watching a cricket match as anything else. But that enjoyment lasts only when it stays controlled and conscious. gt99 bat believes every member's gaming experience should always remain positive — to help ensure that, we provide a range of tools and guidelines.

Responsible gambling means keeping to your budget, respecting time limits, and treating betting purely as entertainment. It should never be seen as a source of income, and chasing losses with more bets is a sign of a problem. More detailed information on this is available on our FAQ page.

You must be at least 21 years old to register at gt99 bat. This is not just a rule — it is our firm commitment to protecting young people. Minors are strictly prohibited from opening accounts, and we carry out regular age verification.

All rules relating to responsible gambling are clearly stated in our Terms and Conditions — every member should read these carefully.

Tools to control your play

gt99 bat gives every member the ability to set their own level of play. These tools can be activated by contacting the support team via live chat or email.

Set a deposit limit

Set a maximum amount you can deposit per day, per week, or per month in advance. This makes it easier to avoid going beyond your budget.

Session time limit

Playing for long stretches at a time is not good for your wellbeing. Set a session timer so you are reminded to take a break after a set period.

Bet amount limit

Set a maximum amount you can wager on a single bet or within a given period. This helps avoid placing large bets on impulse.

Temporary break

If you want to take a break for a few days, request that your account be temporarily suspended. This break can last from 24 hours up to several weeks.

Self-Exclusion

If you want to stay away from gambling for an extended period, activate the self-exclusion process. During this time your account will be completely inactive and promotional communications will also be stopped.

Review your gaming history

Regularly check your deposit, withdrawal, and betting history. This helps you understand how much time and money you are spending, and makes it easier to make decisions when needed.

Recognise the warning signs

When betting becomes a problem, certain specific signs appear. If any of the following apply to your life, it is time to seek help.

  • You repeatedly place large bets to chase losses and it has become a habit.
  • Betting is causing strain in your relationships with family, friends, or at work.
  • You are struggling to cover everyday expenses because too much money is going on betting.
  • When you try to stop betting you feel restless or anxious.
  • You are hiding your betting from family or people close to you.
  • You repeatedly spend more time or money than you planned, even when you are trying to be careful.
  • When you are not betting you find it hard to focus on daily tasks or feel uncomfortable.

These signs are not a mark of weakness — they are early signals of a problem that can be addressed if recognised in time. The gt99 bat support team is always here.

Where to get help

If you are struggling, do not face it alone. Several channels are always ready to support you.

gt99 bat live chat support

Our live chat support is available 24 hours a day, 7 days a week in Bengali and English. You can share concerns about self-exclusion, setting limits, or anything else — in complete confidence.

Email support

Support is also available by email alongside live chat. If you feel more comfortable putting things in writing, send us an email — the team will reply in Bengali.

Family and professional advice

Talk to a trusted family member or friend. If needed, seek advice from a mental health professional or counsellor — this takes courage and is an important step toward recovery.

gt99 bat's commitment

Responsible gambling is not just a rule for gt99 bat — it is part of our day-to-day work. We believe that recreational betting and a healthy life can go together, provided the right precautions are followed.

  • No one under 21 is allowed to open an account or play — age verification procedures are strictly followed.
  • When any member requests self-exclusion or a limit, it is acted on promptly.
  • No promotional emails or messages are sent to a member during their self-exclusion period.
  • Members can view their full deposit and betting history so they can make informed decisions.
  • The support team is available 24/7 in Bengali — contact us at any time if you have a concern.
  • Members' personal information is kept secure. Full details are in our Privacy Policy.

Betting is an adult form of entertainment. You should not bet when under financial or emotional pressure. If you ever feel you are losing control, contact gt99 bat's live chat right away — we are here for you.

Questions about responsible gambling

Common questions about the content of this page are answered below.

You must be at least 21 years old to open an account at gt99 bat and take part in any form of betting or casino games. Registration will not be completed if you are under this age, and proof of age may be required during account verification.

When you request self-exclusion, your account is fully closed for a set period during which no deposits or bets can be placed. You choose the length of the exclusion yourself. The account cannot be reactivated before the period ends — this is intentional, so the decision provides a genuine break. Contact us via live chat or email.

Yes, a request to lower your deposit limit takes effect immediately. However, increasing a limit has a waiting period, to prevent decisions made in the moment. This process is part of responsible gambling.

If a family member is concerned, first try talking directly — listen without judging. If needed, let the gt99 bat support team know about the situation. Arranging professional mental health counselling is the best course of action where possible. Acknowledging the problem is the first step toward a solution.

No. Betting is a form of entertainment and there is no guarantee of winning every time. Treating betting as a source of income over the long term risks creating financial problems. Only bet what you can afford to lose — never use money you need for essentials or money borrowed from others.

Support is available in two ways: (1) use the site's live chat — it is active 24/7 and responds in both Bengali and English; (2) contact us by email and state your matter clearly. Reach out at any time — the team is always ready.